Daily Workflow

Daily Workflow

The most critical responsibility in acquisitions is ensuring that no recordings are missed. A missed recording is unrecoverable — there is no way to go back and capture what actually played on a radio or television station. Every step in the daily workflow exists to reduce the likelihood of an outage going undetected.

Command Centre must be checked three times per shift — at the start, middle, and end. Overnight coverage is handled by a dedicated staff member who monitors for issues and reports anything that occurred overnight via team chat before the morning shift begins.

---

---

Step Details

Step 1 — Check the Recorders Tab

Look for any recorder showing a yellow or red icon. Select the affected recorder and proceed with resolving the issue on the affected station. Once resolved, monitor the station to confirm it continues recording normally — no further action is required as long as it returns to normal.

• Stream Acquisitions — Canada Radio and US Stream Radio
• OTA Acquisitions — US OTA Radio

Step 2 — Check the Recording Graphics

The Recording Graphics catch a different class of issues — particularly intermittent stream problems that the Recorders tab cannot detect. Review for any blocks indicating missing or degraded activity. See Recording Graphics for colour meanings and access instructions.

Step 3 — Run the Rescan

The rescan runs once the classification team confirms all assignments for the day are complete. There is no fixed time — it runs whenever that condition is met. See Rescan.

Step 4 — Release Partials

Partials apply to US data only and must only be released once the rescan is fully complete. A partial is an ad record that was only partially matched during fingerprinting — typically caused by OTA static or antenna quality issues degrading the audio. The partial script matches these incomplete records to their fully-recognized counterparts in the database, so it must run against a complete database. Releasing partials before the rescan finishes means the script runs against an incomplete set of fingerprints. See Releasing Partials.